Scruffs Expedition Box Dog Bed

Scruffs Expedition Box Dog Bed – Unleash Comfort on Your Canine Adventures!

Product Description:

Discover the Scruffs Expedition Box Dog Bed – the perfect blend of comfort and adventure for pet owners who cherish outdoor escapades with their furry companions. Inspired by outdoor clothing, this bed is designed to handle wet, muddy, or sandy paws with its robust and water-resistant outer fabric.

Key Features:

• Outdoor Apparel Inspiration: Designed for pet owners who appreciate outdoor adventures with their furry friends.
• Robust, Water-Resistant Fabric: Handles wet, muddy, or sandy paws effortlessly, making it ideal for outdoor use.
• Various Colors and Styles: Stylish and functional, offering various options to suit your preferences.
• 100% Recycled Filling: A sustainable choice for environmentally conscious pet owners.
• Machine Washable: Easy maintenance with machine washability at 30°C, ensuring a clean and fresh bed for your pet.

Materials:

• 100% polyester

Available Sizes:

• Medium: 60 x 50cm / 24" x 19.5"
• Large: 75 x 60cm / 29.5" x 24"
• X-Large: 90 x 70cm / 36" x 27.5"

Instructions:

• Do Not Wash Foam Fill
• Do Not Bleach or Tumble-Dry

Product Details:

• Brand: Scruffs
• Sizes: Medium, Large, X-Large
• Pet Life Stages: Suitable for all dog breeds
• Type: Dog Bed

Embark on exciting adventures with your pet, knowing they have the comfort of the Scruffs Expedition Box Dog Bed – where style meets durability on every outdoor journey!

FAQs:

1. Is this dog bed suitable for all dog breeds? Yes, the Scruffs Expedition Box Dog Bed is suitable for all dog breeds and life stages.

2. How do I clean this dog bed? The bed is machine washable at 30°C. Do not wash the foam fill, bleach, or tumble-dry.

3. What materials are used in this dog bed? The bed is made from 100% polyester with a robust, water-resistant outer fabric and 100% recycled filling.

4. Is the bed available in different sizes? Yes, the bed is available in Medium (60 x 50cm), Large (75 x 60cm), and X-Large (90 x 70cm).

5. Where can I buy the Scruffs Expedition Box Dog Bed? You can always buy it online from Petz.ae.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.