Acana Wild Coast Dog Dry Food

Product Description:

Elevate Your Dog's Dining Experience with Acana Wild Coast Dog Dry Food - A Healthy and Irresistibly Delicious Option.

When it comes to providing your furry best friend with a wholesome and delectable meal, Acana Wild Coast Dog Dry Food stands out as the top choice. This premium dog food is a nutritional powerhouse, boasting a rich protein content and omega-3 fatty acids derived from sustainable fish captured in the cold Pacific waters off North Vancouver Island.

Key Benefits:

1. 50% Fish | Loaded with Protein: A protein-packed blend from sustainable fish promotes your dog's overall well-being, ensuring they thrives with every meal.

2. 1/3 Fresh or Raw Meat | 2/3 Dried Meat: Striking the perfect balance for a nutritionally rich diet, this formula provides essential nutrients for optimal health.

3. 3 Fresh Fish | Wild-Caught: Premium-quality, wild-caught fish ensures a taste your dog will love while providing essential nutrients for their well-being.

4. Whole Prey™ | Superfood for Dogs, Only 5-6 Supplements: This formula maximizes nutritional benefits for your canine companion by mimicking your dog's natural diet with minimal supplementation.

5. Freeze-Dry Infused | Intense Natural Flavor: Ensures a delectable eating experience your dog eagerly anticipates, making mealtime enjoyable and satisfying.

6. Carbohydrate-Limited & Low-Glycemic (GL 3) | Slow-Release Energy: Promotes stable blood sugar with low-glycemic steel-cut oats, providing sustained energy for a healthy, active lifestyle.

7. Whole Vegetables, Fruits & Local Botanicals | Fresh Daily: Packed with essential vitamins and minerals, this formula supports optimal health and well-being, ensuring your dog thrives.

Feeding Guidelines: Use a standard 250ml/120g measuring cup. Serve dry or lightly moistened. Regular veterinary check-ups are recommended. Seal the bag tightly and store it in an excellent, dry location to maintain freshness.

Product Details:

• Brand: Acana
• Sizes: 2kg
• Pet Life Stages: All life Stages
• Breed Recommendation: All Dog Breeds 
• Food Type: Dry Dog Food

Choose Acana Wild Coast Dog Dry Food for a premium dining experience that combines health and flavor. Provide your dog with the best sourced from the bounties of the Pacific, and watch them thrive with every bowl. Trust Acana for quality nutrition tailored to the unique needs of your beloved companion.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.