Bio-Groom Dog Ear Cleaner

Bio-Groom Dog Ear Cleaner in Dubai: Keep Your Pet's Ears Healthy and Clean

Product Description:

Ensure your furry friend's aural health with Bio-Groom Ear-Care, the ultimate solution for routine ear cleaning. Specifically designed for dogs and cats, this gentle cleaner effectively removes wax build-up, eliminates odor, and prevents ear problems, ensuring your pet's comfort and well-being.

Key Benefits:

• Gentle Cleansing: Bio-Groom Ear-Care delicately cleans and dries the ear canal, keeping your pet's ears fresh and free from excess wax.
• Non-Irritating Formula: Our mild formula is non-stinging and won't irritate, making it suitable for regular use.
• Pharmaceutical Ingredients: Formulated with pharmaceutical-grade ingredients, this ear cleaner prevents ear problems when used consistently.
• Convenient Options: Available in liquid lotion or pre-moistened pads, choose the format that suits your preference for hassle-free cleaning.

Directions for Use: For bottles, shake well and apply generously to each ear, massaging gently until dirt and wax dissolve. For pads, clean the inside ears and squeeze them to allow the lotion to be absorbed into the lower ear canal. Allow your pet to shake its head to dispel accumulation. Use twice a month or after baths and swimming for optimal results.

Warnings:

• This is for external use only on dogs and cats. Keep out of reach of children.
• Consult a veterinarian before use if your pet has a painful ear condition, ear discharge, or broken skin.
• Discontinue use and consult a vet if your pet's condition worsens or does not improve after use.
• Avoid contact with eyes. If contact occurs, rinse thoroughly with water.

Ingredients: Purified Water, Isopropyl Alcohol, Polysorbate 60, Salicylic Acid, Boric Acid, Eucalyptol.

Product Details:

• Brand: Bio-Groom
• Sizes: 160g
• Pet Life Stages: Suitable for all life stages
• Breed Recommendation: All Dog Breeds
• Type: Dog Ear Cleaner

Experience the difference with Bio-Groom Ear-Care—keeping your pet's ears clean, healthy, and odor-free. Order now for a happier, healthier pet. 

Delivery Policy

Dubai & Sharjah

FREE Delivery for orders AED 120 or above.

Orders under AED 120 will incur a AED 25 delivery fee.

Orders placed before 5 pm are delivered the next day (subject to stock availability).

Orders placed after 5 pm are delivered within two days.

Orders placed on Friday will be delivered on Monday.

Other Emirates

Deliveries require 1-3 working days (subject to stock availability).

Out-of-Stock Items

If items become unavailable, we will notify you promptly. You may:

Receive a refund via the original payment method.

Select an alternative product (price differences will be adjusted accordingly).

Exchange Policy

Exchanges are provided only for items with manufacturing defects or delivery damage. To request an exchange for the same product, please immediately contact us at woof@petz.ae with your order details.

Return Policy

Return Window

Returns must be requested within 1 day of receiving your delivery.

(Late return requests will not be accepted.)

Conditions for Returns

Items must:

Be unused, unopened, undamaged, and unaltered.

Include original packaging and tags.

Be accompanied by proof of purchase (invoice, receipt, or email confirmation).

Items will be inspected upon receipt. Returns not meeting these criteria will be rejected and returned to you.

Items Not Accepted for Return

• Animal crates and cages
• Sale items
• Customized items
• Food products
• Items shipped outside the UAE

Return Shipping Fees

Original delivery charges are non-refundable.

Customers are responsible for return shipping costs.

Petz.ae can arrange return pickup for AED 30, deducted from your refund.

How to Request a Return

woof@petz.ae within of delivery, providing:

Reason for Return

Return Number. (Returns without a Return Number will not be processed.)

(Returns are processed within 7 working days upon receipt.)

Refund Policy

Approved refunds will be processed as follows:

Cash Payments: Refund issued as store credit within 3 working days.

Credit/Debit Card Payments: Refund credited to original payment method within 10-45 days, depending on your bank.

Order Cancellation Policy

Orders may be cancelled any time before dispatch. Once dispatched, cancellation is not possible. Refunds for cancelled orders will be issued via your original payment method.

For further assistance, please contact: woof@petz.ae