Bio Groom Facial Foam Cleanser for Dogs

Bio-Groom Facial Foam Cleanser is a natural, mild, and tearless way to clean your Dog eyes, ears, nose, and mouth. Our dog face cleanser features a no-rinse formula that is non-sticky and non-oily, which moisturizes while helping to remove stains.

The natural cleansers in Facial Foam are derived from growable and 100% biodegradable sources of corn, coconut, and palm kernel oils. This tearless cleanser is free of sulfate, fragrances, and parabens. Our hypoallergenic formula is safe for puppies, kittens, and our environment.

• Dogface cleanser with no rinsing needed!
• Easily clean around your dog’s eyes, ears, nose, and mouth.
• This cleanser not only cleans but moisturizes and helps remove stains.
• This tearless cleanser is free of sulfate, fragrances, and parabens; our formula is hypoallergenic.
• Natural cleansers are derived from growable and 100% biodegradable sources of corn, coconut, and palm kernel oil.
• Safe for puppies, kittens, and the environment.

How to use:  Apply foam to a soft cloth and gently massage it into the facial area. Dry with a soft, absorbent towel, then simply brush, comb, or blow dry. Avoid getting the foam in your pets’ eyes.

Size: 8oz

Delivery Policy

Dubai & Sharjah

FREE Delivery for orders AED 120 or above.

Orders under AED 120 will incur a AED 25 delivery fee.

Orders placed before 5 pm are delivered the next day (subject to stock availability).

Orders placed after 5 pm are delivered within two days.

Orders placed on Friday will be delivered on Monday.

Other Emirates

Deliveries require 1-3 working days (subject to stock availability).

Out-of-Stock Items

If items become unavailable, we will notify you promptly. You may:

Receive a refund via the original payment method.

Select an alternative product (price differences will be adjusted accordingly).

Exchange Policy

Exchanges are provided only for items with manufacturing defects or delivery damage. To request an exchange for the same product, please immediately contact us at woof@petz.ae with your order details.

Return Policy

Return Window

Returns must be requested within 1 day of receiving your delivery.

(Late return requests will not be accepted.)

Conditions for Returns

Items must:

Be unused, unopened, undamaged, and unaltered.

Include original packaging and tags.

Be accompanied by proof of purchase (invoice, receipt, or email confirmation).

Items will be inspected upon receipt. Returns not meeting these criteria will be rejected and returned to you.

Items Not Accepted for Return

• Animal crates and cages
• Sale items
• Customized items
• Food products
• Items shipped outside the UAE

Return Shipping Fees

Original delivery charges are non-refundable.

Customers are responsible for return shipping costs.

Petz.ae can arrange return pickup for AED 30, deducted from your refund.

How to Request a Return

woof@petz.ae within of delivery, providing:

Reason for Return

Return Number. (Returns without a Return Number will not be processed.)

(Returns are processed within 7 working days upon receipt.)

Refund Policy

Approved refunds will be processed as follows:

Cash Payments: Refund issued as store credit within 3 working days.

Credit/Debit Card Payments: Refund credited to original payment method within 10-45 days, depending on your bank.

Order Cancellation Policy

Orders may be cancelled any time before dispatch. Once dispatched, cancellation is not possible. Refunds for cancelled orders will be issued via your original payment method.

For further assistance, please contact: woof@petz.ae