Bio Groom Kuddly Kitty Tearless Kitten Shampoo
Delivery Notice: During Ramadan, orders for Royal Canin, Catit, All For Paws, Beaphar, Flexi, JR Pet Products, Lintbells, and MPS must be placed by 2:00 PM to qualify for next-day delivery. Orders for all other brands must be placed by 11:00 PM for next-day delivery. Please note that next-day delivery is not available on Sundays.
Kuddly Kitty Shampoo is a tearless, soap-free conditioning shampoo for kittens.
Kuddly Kitty Kitten Shampoo leaves the coat fluffy and fresh and helps control body odors. This natural shampoo cleanses thoroughly and effortlessly without stripping the natural protective oils from the skin or coat.
It’s pH balanced, rinses out quickly and completely for those impatient kittens, and leaves no irritating residue.
Our natural cleansers are derived from growable and 100% biodegradable sources of corn, coconut oil, and palm kernel oil. Safe for kittens and the environment, and safe to use with topical flea and tick treatments.
Kuddly Kitty Shampoo is cruelty-free, soap-free, and free of parabens and artificial thickeners. Recommended by top breeders and professional groomers worldwide.
- Mild, tearless, safe kitten shampoo.
- Our formula is incredibly mild and will not strip the protective oils from the skin or coat.
- Rinses out quickly and completely for those impatient kittens.
- Natural cleansers are derived from growable and 100% biodegradable sources of corn, coconut, and palm kernel oil.
- Safe for kittens and the environment.
How to use: Wet coat thoroughly with warm water. Apply Kuddly Kitty Kitten Shampoo and work well through the coat. Rinse with warm water. Dry and brush the coat with a soft brush or wipe with a soft towel. This shampoo concentrate may be used at full strength or diluted with 2 parts water.
Ingredients: Purified water, cleansers derived from growable and 100-percent biodegradable sources of Corn, Coconut, and Palm Kernel Oils, Disodium Cocoamphodiacetate, Decyl Glucoside, Sodium Laureth Sulfate, PEG-71 Lanolin, Lauramidopropyl Betaine, Bishydroxyethyl Dihydroxypropyl Stearammonium Chloride, Cocomide MIPA, Vegetable Glycerine, Aloe Vera, Lavender Fragrance, Citric Acid, Red 40, Yellow 6.
Free of parabens and artificial thickeners.
Size: 8oz
Shipping Policy
At Petz.ae, we deliver across the United Arab Emirates (UAE).
Shipping Area
We currently ship within the United Arab Emirates (UAE) only.
Delivery Fees & Free Delivery Thresholds
- Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
- Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.
Next Business Day Delivery
- Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
- Delivery window: 12:00 PM – 10:00 PM the next business day.
- Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.
Remote Area Delivery (AED 40 Fee)
Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:
- Abu Dhabi
- Al Ain
- Fujairah
- Gayathi
- Liwa
- Mirfa
- Zayed City
- Shahma
- Sweihan
- Dhaid
- Madam
- Hatta
- Umm Al Quwain
- Ras Al Khaimah
- Al Jeer
- Al Ghail
- Al Qir
- Ghalilah
- Modafanah (Oman border)
- Shuiab
- Thuban
- Markaniya
- Khatim
- Tarif
- Nahel
- Habshan
- Al Khazna
If you're unsure whether your location is classified as a remote area, please contact us before placing your order.
Tracking
Once your order is dispatched, you will receive a delivery notification and tracking details where available.
Exchange Policy
We only offer exchanges if an item has a manufacturing defect or arrives damaged.
To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.
Return & Refund Policy
We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.
Return Window (Same-Day of Delivery)
Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.
Request Deadline
Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.
Conditions for Returns
All returned products must be:
- Unused, undamaged, and unaltered
- In the original packaging
- Returned with all included parts and accessories (if applicable)
All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.
Items Not Eligible for Returns
The following products cannot be returned, exchanged, or refunded:
- Sale items / final sale items
- Food products
- Customized items
- Animal crates and cages
- Items shipped outside the UAE
Return Pickup & Fees
- Original shipping costs are non-refundable.
- Returns are handled via courier pickup/return shipping arranged by us (where available).
- A flat return pickup/return shipping fee of AED 20 applies.
If a return is approved, the AED 20 fee may be deducted from your refund where applicable.
How to Request a Return
- Email us: Send your request to woof@petz.ae on the same day of delivery.
- Include: Order number, reason for return, and product details (name, SKU, quantity).
- Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.
Refund Processing
Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.
- Cash payments: Store credit issued within 3 working days after approval.
- Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.
Order Cancellation
You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.
Contact
If you need help, email woof@petz.ae.