Diamond Naturals Indoor Chicken & Rice Cat Dry Food

Diamond Naturals Indoor Cat Chicken & Rice Formula - Premium Dry Cat Food for Adults, 1kg / 3kg / 8.16kg

Product Description:

Diamond Naturals Indoor Cat Chicken & Rice Formula is a specially crafted dry food designed to meet the nutritional needs of adult cats. Made with cage-free chicken, this delicious and nutritious formula supports everyday feeding and provides a host of benefits for your feline friend.

Key Features:

• Cage-Free Chicken for Superior Taste and Nutrition: Our formula features high-quality chicken meals and chicken to ensure superior taste and nutrition for your adult cat.
• Omega-6 and Omega-3 Fatty Acids: Enriched with omega-6 and omega-3 fatty acids, this formula promotes healthy skin and a lustrous coat while helping to control and reduce hairball formation.
• Superfoods and Probiotics: Enhanced with superfoods and probiotics, this formula provides an extra boost of nutrition to support your cat's overall health and well-being.
• Hairball Control: Specifically formulated ingredients aid in controlling and reducing hairball formation, promoting digestive health.

Ingredients:

Our premium ingredients include a carefully selected blend of chicken meal, ground white rice, cracked pearled barley, and superfoods like kale, chia seed, and blueberries. These ingredients contribute to a delicious and nutritious meal for your indoor cat.

Calorie Content:

With calculated metabolizable energy of 3,350 kcal/kg (313 kcal/cup), our formula provides the necessary energy for your cat's daily activities while maintaining a balanced diet.

AAFCO Statement:

Diamond Naturals Indoor Cat Chicken & Rice Formula is formulated to meet the nutritional levels established by the AAFCO Cat Food Nutrient Profiles for maintenance.

Feeding Guide:

As a responsible pet owner, always ensure your cat has access to fresh water.

Product Details:

• Brand: Diamond Naturals
• Sizes: 1kg / 3kg / 8.16kg
• Flavor: Chicken & Rice
• Pet Life Stages: Adults
• Breed Recommendation: All Cat Breeds
• Food Type: Dry Cat Food

Diamond Naturals Indoor Cat Chicken & Rice Formula is where wholesome nutrition meets the diverse needs of your adult cat, ensuring they thrive and enjoy a happy and healthy life indoors.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.