MidWest Feline Nuvo Stella Cat Condo

MidWest Feline Nuvo Stella Cat Condo - Stylish and Comfortable Cat Furniture

Product Description:

The MidWest Feline Nuvo Stella Cat Condo combines sophistication with comfort, offering your feline friend a stylish and cozy retreat. Designed with attention to detail, this cat condo features a cushioned platform, a cozy retreat area with a faux fur pillow, and flared legs that provide elevation, stability, and a touch of elegance.

Key Features:

• Sophisticated Design: The Feline Nuvo Stella boasts a stylish and sophisticated design that complements any home decor.
• Cushioned Platform: Provides a comfortable and elevated spot for your cat to rest and observe.
• Cozy Retreat: Includes a cozy retreat area with a soft faux fur pillow, perfect for napping and lounging.
• Flared Legs: Adds to the overall design while ensuring stability and elevation.

Product Details:

• Brand: MidWest
• Size: 16.53″ W x 18.89″ H x 16.53″ L
• Weight: 12.1 lbs
• Type: Cat Condo

Benefits:

• Elevated Comfort: The cushioned platform offers a perfect spot for your cat to relax and enjoy an elevated view.
• Stylish Addition: The sophisticated design and flared legs make this cat condo a stylish addition to any room.
• Stable and Secure: The flared legs provide added stability, ensuring your cat's safety while using the condo.
• Cozy Retreat Area: The faux fur pillow offers a plush and cozy spot for your cat to curl up and nap.

Delivery Policy

Dubai & Sharjah

FREE Delivery for orders AED 120 or above.

Orders under AED 120 will incur a AED 25 delivery fee.

Orders placed before 5 pm are delivered the next day (subject to stock availability).

Orders placed after 5 pm are delivered within two days.

Orders placed on Friday will be delivered on Monday.

Other Emirates

Deliveries require 1-3 working days (subject to stock availability).

Out-of-Stock Items

If items become unavailable, we will notify you promptly. You may:

Receive a refund via the original payment method.

Select an alternative product (price differences will be adjusted accordingly).

Exchange Policy

Exchanges are provided only for items with manufacturing defects or delivery damage. To request an exchange for the same product, please immediately contact us at woof@petz.ae with your order details.

Return Policy

Return Window

Returns must be requested within 1 day of receiving your delivery.

(Late return requests will not be accepted.)

Conditions for Returns

Items must:

Be unused, unopened, undamaged, and unaltered.

Include original packaging and tags.

Be accompanied by proof of purchase (invoice, receipt, or email confirmation).

Items will be inspected upon receipt. Returns not meeting these criteria will be rejected and returned to you.

Items Not Accepted for Return

• Animal crates and cages
• Sale items
• Customized items
• Food products
• Items shipped outside the UAE

Return Shipping Fees

Original delivery charges are non-refundable.

Customers are responsible for return shipping costs.

Petz.ae can arrange return pickup for AED 30, deducted from your refund.

How to Request a Return

woof@petz.ae within of delivery, providing:

Reason for Return

Return Number. (Returns without a Return Number will not be processed.)

(Returns are processed within 7 working days upon receipt.)

Refund Policy

Approved refunds will be processed as follows:

Cash Payments: Refund issued as store credit within 3 working days.

Credit/Debit Card Payments: Refund credited to original payment method within 10-45 days, depending on your bank.

Order Cancellation Policy

Orders may be cancelled any time before dispatch. Once dispatched, cancellation is not possible. Refunds for cancelled orders will be issued via your original payment method.

For further assistance, please contact: woof@petz.ae