Fresh Magic Crystal Cat Litter
Delivery Notice: Orders for Royal Canin, Catit, All For Paws, Beaphar, Flexi, JR Pet Products, Lintbells, and MPS must be placed by 4:30 pm for next-day delivery. For other brands, orders are until 11 pm for next-day delivery, except on Sundays.
Fresh Magic Crystal Cat Litter in Dubai: Say Goodbye to Odor and Hello to Cleanliness
Product Description:
Fresh Magic Crystal Cat Litter offers a revolutionary solution to your pet's litter needs, ensuring a clean and odor-free environment for you and your feline friend. Crafted from high-quality silica sand (SiO2), a natural and abundant material, our litter undergoes advanced processing to transform it into powerful odor-controlling crystals.
Key Benefits:
- Unrivaled Odor Control: Unlike traditional litters, our crystals excel in trapping and neutralizing odors, keeping your home smelling fresh and clean.
- Pet and Environmentally Friendly: Our litter is non-toxic to pets and children, promoting a safe environment for your loved ones. Plus, it's biodegradable, reducing landfill waste and supporting sustainability efforts.
- Cost-Effective: While slightly higher in price than clumping litter, our product offers comparable performance with less frequent replacements, saving you money in the long run.
- No Harmful Additives: We prioritize your pet's health by ensuring our litter contains no crystalline silica, a potential carcinogen found in clay litters.
Product Details:
- Brand: Fresh Magic
- Available Sizes: Various options to suit your needs
- Pet Life Stages: Suitable for kittens and cats of all ages
- Breed Recommendation: Suitable for all breeds
Experience the magic of Fresh Magic Crystal Cat Litter and provide your furry companion with the ultimate cleanliness and comfort. Try it today and say goodbye to litter box odors for good!
| Size |
1.8kg, 3.6kg |
|---|
Shipping Policy
At Petz.ae, we deliver across the United Arab Emirates (UAE).
Shipping Area
We currently ship within the United Arab Emirates (UAE) only.
Delivery Fees & Free Delivery Thresholds
- Dubai: Free delivery for orders above AED 120. Orders below AED 120: AED 20.
- Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.
Next Business Day Delivery
- Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
- Delivery window: 12:00 PM – 10:00 PM the next business day.
- Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.
Standard Delivery
- Within city limits: Up to 3 business days.
- Remote areas: Up to 5 business days.
Remote Area Delivery (AED 40 Fee)
Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:
- Abu Dhabi
- Al Ain
- Fujairah
- Gayathi
- Liwa
- Mirfa
- Zayed City
- Shahma
- Sweihan
- Dhaid
- Madam
- Hatta
- Umm Al Quwain
- Ras Al Khaimah
- Al Jeer
- Al Ghail
- Al Qir
- Ghalilah
- Modafanah (Oman border)
- Shuiab
- Thuban
- Markaniya
- Khatim
- Tarif
- Nahel
- Habshan
- Al Khazna
If you're unsure whether your location is classified as a remote area, please contact us before placing your order.
Tracking
Once your order is dispatched, you will receive a delivery notification and tracking details where available.
Exchange Policy
We only offer exchanges if an item has a manufacturing defect or arrives damaged.
To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.
Return & Refund Policy
We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.
Return Window (Same-Day of Delivery)
Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.
Request Deadline
Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.
Conditions for Returns
All returned products must be:
- Unused, undamaged, and unaltered
- In the original packaging
- Returned with all included parts and accessories (if applicable)
All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.
Items Not Eligible for Returns
The following products cannot be returned, exchanged, or refunded:
- Sale items / final sale items
- Food products
- Customized items
- Animal crates and cages
- Items shipped outside the UAE
Return Pickup & Fees
- Original shipping costs are non-refundable.
- Returns are handled via courier pickup/return shipping arranged by us (where available).
- A flat return pickup/return shipping fee of AED 20 applies.
If a return is approved, the AED 20 fee may be deducted from your refund where applicable.
How to Request a Return
- Email us: Send your request to woof@petz.ae on the same day of delivery.
- Include: Order number, reason for return, and product details (name, SKU, quantity).
- Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.
Refund Processing
Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.
- Cash payments: Store credit issued within 3 working days after approval.
- Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.
Order Cancellation
You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.
Contact
If you need help, email woof@petz.ae.