Hownd Can You Hear Me? Natural Dog Ear Cleaner
Delivery Notice: Orders for Royal Canin, Catit, All For Paws, Beaphar, Flexi, JR Pet Products, Lintbells, and MPS must be placed by 4:30 pm for next-day delivery. For other brands, orders are until 11 pm for next-day delivery, except on Sundays.
Hownd Can You Hear Me? Natural Dog Ear Cleaner in Dubai: Keep Your Pup's Ears Clean and Healthy!
Product Description:
Say goodbye to dirty ears with Hownd Can You Hear Me? Natural Dog Ear Cleaner. This pH-balanced solution delicately removes dirt, debris, and wax, leaving your furry friend's ears clean and comfortable. It is formulated with organic ingredients like witch hazel water, organic aloe vera, bamboo water, lavender, and rosemary extracts, soothes skin irritation and reduces inflammation. Whether your pup is prone to ear infections or needs regular cleaning, this hypoallergenic formula is safe for puppies aged 12 weeks and above.
Key Benefits:
- Gentle Cleaning: Effectively removes dirt, debris, and wax from your dog's ears without causing irritation or discomfort.
- Soothing Formula: Infused with organic aloe vera, lavender, and rosemary extracts, it calms skin irritation and reduces inflammation.
- Prevents Ear Infections: Regular use helps prevent ear infections by keeping your dog's ears clean and healthy.
- Safe for Puppies: Suitable for puppies aged 12 weeks and above, ensuring gentle care for even the youngest fur babies.
Instructions for Use:
- Apply the solution to a cotton pad and wipe inside the ear.
- Saturate the cotton pad to fill the ear canal, then massage around the ear to dislodge dirt and wax.
- When your pup is done shaking their head, wipe their ear with a fresh cotton pad.
- Use as often as needed to maintain clean and healthy ears.
Product Details:
- Brand: Hownd
- Sizes: Available in a convenient 250ml bottle, perfect for regular use.
- Pet Life Stages: Suitable for dogs of all life stages, from playful puppies to mature seniors.
- Breed Recommendation: Ideal for all breeds, ensuring every furry friend can enjoy clean and healthy ears.
- Type: Dog Ear Cleaner
| Size |
250ml |
|---|
Shipping Policy
At Petz.ae, we deliver across the United Arab Emirates (UAE).
Shipping Area
We currently ship within the United Arab Emirates (UAE) only.
Delivery Fees & Free Delivery Thresholds
- Dubai: Free delivery for orders above AED 120. Orders below AED 120: AED 20.
- Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.
Next Business Day Delivery
- Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
- Delivery window: 12:00 PM – 10:00 PM the next business day.
- Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.
Standard Delivery
- Within city limits: Up to 3 business days.
- Remote areas: Up to 5 business days.
Remote Area Delivery (AED 40 Fee)
Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:
- Abu Dhabi
- Al Ain
- Fujairah
- Gayathi
- Liwa
- Mirfa
- Zayed City
- Shahma
- Sweihan
- Dhaid
- Madam
- Hatta
- Umm Al Quwain
- Ras Al Khaimah
- Al Jeer
- Al Ghail
- Al Qir
- Ghalilah
- Modafanah (Oman border)
- Shuiab
- Thuban
- Markaniya
- Khatim
- Tarif
- Nahel
- Habshan
- Al Khazna
If you're unsure whether your location is classified as a remote area, please contact us before placing your order.
Tracking
Once your order is dispatched, you will receive a delivery notification and tracking details where available.
Exchange Policy
We only offer exchanges if an item has a manufacturing defect or arrives damaged.
To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.
Return & Refund Policy
We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.
Return Window (Same-Day of Delivery)
Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.
Request Deadline
Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.
Conditions for Returns
All returned products must be:
- Unused, undamaged, and unaltered
- In the original packaging
- Returned with all included parts and accessories (if applicable)
All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.
Items Not Eligible for Returns
The following products cannot be returned, exchanged, or refunded:
- Sale items / final sale items
- Food products
- Customized items
- Animal crates and cages
- Items shipped outside the UAE
Return Pickup & Fees
- Original shipping costs are non-refundable.
- Returns are handled via courier pickup/return shipping arranged by us (where available).
- A flat return pickup/return shipping fee of AED 20 applies.
If a return is approved, the AED 20 fee may be deducted from your refund where applicable.
How to Request a Return
- Email us: Send your request to woof@petz.ae on the same day of delivery.
- Include: Order number, reason for return, and product details (name, SKU, quantity).
- Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.
Refund Processing
Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.
- Cash payments: Store credit issued within 3 working days after approval.
- Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.
Order Cancellation
You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.
Contact
If you need help, email woof@petz.ae.