MidWest Exercise Pen with Max Lock Door For Dogs

MidWest Exercise Pen / Play Area with Max Lock Door

Introduction: Discover the intuitive innovation from MidWest Homes for Pets with the MidWest Exercise Pen / Play Area with Max Lock Door. Designed to ensure your pet’s safety during playtime, whether indoors or outdoors, this exercise pen offers a secure and convenient solution for pet owners.

Key Features:

• MAXLock Door System™: The patent-pending MAXLock Door System enhances security by providing multiple lock points around the door's perimeter.
• Ergonomic Locking Handle: Easily operate the door with one motion without kneeling or bending. Lift to unlock, swing the door open, and secure it by lowering it into the eyelet latches.
• Durable Construction: Features a black e-Coat finish for durability and longevity.
• Easy Setup and Storage: Sets up in seconds and folds down easily for travel and storage.
• Versatile Configuration: Each exercise pen comprises eight hinged panels, each 24" wide, for a total panel length of 16 linear feet. The panels can be configured in various shapes, such as squares or octagons.

Available Sizes:

• MidWest Exercise Pen 24: 24x24
• MidWest Exercise Pen 30: 24x30
• MidWest Exercise Pen 36: 24x36
• MidWest Exercise Pen 42: 24x42
• MidWest Exercise Pen 48: 24x48

Exercise Pen Selection Table:

Product Details:

• Brand: MidWest Homes for Pets
• Material: High-quality metal with black e-Coat finish
• Sizes: 24x24, 24x30, 24x36, 24x42, 24x48
• Usage: Suitable for indoor and outdoor use
• Pet Life Stages: Suitable for all stages
• Breed Recommendation: Ideal for toy breeds to extra large breeds

Instructions:

• Setup: Sets up in seconds without the need for tools. Unfold the panels and configure them into the desired shape.
• Storage: Folds down easily for compact storage.
• Safety Tips: Always supervise your pet while using the exercise pen. Ensure the pen is set up on a flat, stable surface.

Conclusion: The MidWest Exercise Pen / Play Area with Max Lock Door offers pet owners a secure, versatile, and durable solution. Whether for playtime indoors or out, this exercise pen ensures your pet's safety and comfort. Choose the appropriate size for your pet's needs and enjoy peace of mind with the innovative MAXLock Door System.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.