Orijen Original Cat Dry Food

Choose Orijen Original Cat Dry Food for a premium, biologically appropriate diet that caters to your feline companion's unique nutritional needs.

Product Description:

Discover Orijen Original Cat Dry Food, the pinnacle of feline nutrition designed to elevate your cat's well-being. Crafted with a protein-rich recipe, this Biologically Appropriate diet mirrors the natural diet of cats' ancestors, ensuring optimal health and vitality.

Key Features:

1. WholePrey Animal Ingredients: Packed with nutrient-dense, succulent parts of the prey, including organs and bone, to deliver essential nutrition.

2. 90% Quality Animal Ingredients: This product consists of fresh or raw poultry and fish, complemented by a freeze-dried liver coating for unmatched taste and quality.

3. Biologically Appropriate Diet: Prioritizes fresh or raw protein, with the first five ingredients being poultry and fish, delivering 90% protein-rich animal sources and over 10% fruits, vegetables, and nutrients.

4. Grain-Free Formula: Contains no added grain ingredients, ensuring a natural and species-appropriate diet.

5. WholePrey Diet Mimicry: Formulated to resemble the diet of your cat's ancestors, including the most succulent parts of prey.

6. Freeze-Dried Coating: Enhances flavor with a burst of raw goodness your cat instinctively craves, ensuring mealtime excitement.

7. World's Finest Ingredients: Sourced globally and produced in the USA, with fresh ingredients refrigerated for preservation and raw ingredients frozen to retain peak freshness.

8. Free-Run Poultry: Chickens and turkeys roam freely in barns without outdoor access, ensuring humane treatment.

9. Complete and Balanced Nutrition: It is enriched with vitamins, minerals, natural preservatives, and probiotics for optimal health and vitality.

Product Details:

• Brand: Orijen
• Sizes: Available in 1.8kg and 5.4kg packs.
• Pet Life Stages: Suitable for All Life Stages.
• Breed Recommendation: Suitable for All Breeds.
• Food Type: Cat Dry Food.

Order now to provide your cat with the finest ingredients for a healthy and thriving life.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 120. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Standard Delivery

• Within city limits: Up to 3 business days.
• Remote areas: Up to 5 business days.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.