Petmate Sky Kennel Pet Travel Carrier IATA approved

Petmate Sky Kennel Pet Travel Carrier – Gold Standard in Pet Travel

Ensure your pet's safety and comfort on every journey with the Petmate Sky Kennel Travel Carrier—a trusted, IATA-approved solution for secure and stress-free travel. Crafted for durability and comfort, it's the go-to choice for air and ground travel for pets of all sizes.

Made in the USA and built with 90% pre-consumer recycled plastic, this kennel reflects Petmate's commitment to both quality and sustainability. The heavy-duty plastic shell and non-corrosive, secure latching system ensure your pet stays safe during transport.

The four-way ventilation design promotes airflow, helping pets stay calm and cool while traveling. With a wide range of sizes, this carrier comfortably accommodates pets from toy breeds to giant companions.

Key Features and Benefits

• IATA Approved: Meets international air travel standards for pet transport.
• Eco-Friendly Materials: Made with 90% recycled plastic for sustainable travel.
• Heavy-Duty Build: Designed to withstand the rigors of global transport.
• Secure Latches: Easy-to-operate, non-corrosive latching system ensures pet safety.
• Optimal Ventilation: Four-sided airflow design for comfort during travel.
• Multiple Sizes: From Small to Giant to fit nearly all breeds comfortably.

Available Sizes and Dimensions

How to Measure Your Pet for Travel

To ensure the best fit, measure your pet from nose to tail base and from floor to top of the head while standing. Add a few centimetres for movement space. Choosing the right size ensures safety and comfort throughout the journey. Find the full guide here.

Product Details

• Brand: Petmate
• Sizes: Small to Giant
• Pet Life Stage: All Life Stages
• Breed Suitability: All breeds, from Chihuahuas to Irish Wolfhounds
• Product Type: Pet Travel Carrier / Kennel / Crate

Why Choose the Petmate Sky Kennel in Dubai

With Dubai’s busy airports and warm climate, a secure, ventilated, and airline-compliant pet carrier is a must. The Petmate Sky Kennel delivers peace of mind with its robust build, global travel compliance, and eco-conscious materials—making it the top choice for UAE pet parents.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.