Royal Canin Canine Health Nutrition Starter Mousse Mother & Babydog Wet Puppy Food Cans 12 x 195 g

ROYAL CANIN® Canine Health Nutrition Starter Mousse Mother & Babydog Wet Puppy Food Cans 12 x 195 g is an ultra-soft mousse for pregnant or lactating mothers and weaning puppies up to the age of 2 months, supplied as cans.

Product Information

• Brand: Royal Canin
• Product name: Canine Health Nutrition Starter Mousse Mother & Babydog
• Animal: Dog
• Product type: Wet puppy food cans
• Pack size: 12 x 195 g

Stated Use & Suitability

• ROYAL CANIN® Starter Mousse Mother & Babydog is specially formulated to support the nutritional needs of pregnant or lactating mothers and weaning puppies up to the age of 2 months.

Manufacturer Statements

• ROYAL CANIN® Starter Mousse Mother & Babydog is specially formulated to support the nutritional needs of pregnant or lactating mothers and weaning puppies up to the age of 2 months.
• This tailored diet has an ultra-soft mousse texture, which is adapted to the development of puppies' digestive systems and helps the transition to solid food.
• It is also highly nutritious for puppies and mothers alike.
• ROYAL CANIN® Starter Mousse Mother & Babydog is also enriched with Omega-3 fatty acid (DHA), proven to support brain development and help promote puppies' learning during early training.
• This formula contains a proven complex including Vitamins C and E to support healthy immune system development.
• Thanks to a combination of beneficial prebiotics (such as MOS) and highly digestible proteins, ROYAL CANIN® Starter Mousse Mother & Babydog also helps to support a healthy balance of intestinal microbiota (gut flora) for good digestion.
• ROYAL CANIN® Starter Mousse Mother & Babydog has a smooth consistency that helps with hydration and also makes it particularly suitable for all weaning puppies.
• In the short span of 8 weeks, your puppies will need a diet that’s specially adapted to meet their nutritional needs during the next growth phase.
• At this stage, you can transition them onto an appropriate ROYAL CANIN® puppy diet, tailored to their breed size (X-Small, Mini, Medium, Maxi or Giant).
• Diets are available both as a dry kibble and wet chunks in gravy.

Always supervise your pet during feeding and ensure fresh drinking water is available at all times.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.