Scruffs Cool Dog Bed

Scruffs Cool Dog Bed: Providing Comfort and Relief During Hot Summer Months

Many pets can suffer from heat during the hot summer months, and the Scruffs® Cool Dog Bed is designed to address this issue. Here are the key features and details of the product:

Key Features:

1. Foam Base for Enhanced Comfort and Support: The bed features a foam base that provides enhanced comfort and support for your pet.

2. Breathable 3D Mesh: A breathable 3D mesh is incorporated into the design, improving airflow and helping to keep your pet cool.

3. Side Walls with Recycled Polyester Filling: The side walls of the bed are constructed with an integral 100% recycled polyester filling. This not only provides greater cushioning characteristics but also enhances durability during washing.

4. Self-Cooling Mat with Non-Toxic Gel: The inner Self-Cooling Mat is filled with a non-toxic gel and is typically 5-10 degrees cooler than room temperature. This feature offers relief to your pet from the heat.

5. Mat Cooling Properties: The mat maintains its cooling properties for approximately 1 hour. To reset the cooling properties, leave the mat unused for 1 hour—there is no need to freeze or refrigerate.

6. Material: Made from 100% polyester.

Available in Multiple Sizes:

Medium: 75 x 53cm / 29" x 21"
Large: 90 x 60cm / 35" x 24"
X-Large: 100 x 75cm / 39" x 29.5"

Product Details:

• Brand: Scruffs
• Sizes: Medium, Large, X-Large
• Pet Life Stages: Suitable for all Dog Breeds
• Type: Dog Bed

The Scruffs Cool Dog Bed relieves your pet during summer and ensures comfort and support through its thoughtful design. Using recycled materials reflects a commitment to sustainability, making it an ideal choice for environmentally conscious pet owners.

Delivery Policy

Dubai & Sharjah

FREE Delivery for orders AED 120 or above.

Orders under AED 120 will incur a AED 25 delivery fee.

Orders placed before 5 pm are delivered the next day (subject to stock availability).

Orders placed after 5 pm are delivered within two days.

Orders placed on Friday will be delivered on Monday.

Other Emirates

Deliveries require 1-3 working days (subject to stock availability).

Out-of-Stock Items

If items become unavailable, we will notify you promptly. You may:

Receive a refund via the original payment method.

Select an alternative product (price differences will be adjusted accordingly).

Exchange Policy

Exchanges are provided only for items with manufacturing defects or delivery damage. To request an exchange for the same product, please immediately contact us at woof@petz.ae with your order details.

Return Policy

Return Window

Returns must be requested within 1 day of receiving your delivery.

(Late return requests will not be accepted.)

Conditions for Returns

Items must:

Be unused, unopened, undamaged, and unaltered.

Include original packaging and tags.

Be accompanied by proof of purchase (invoice, receipt, or email confirmation).

Items will be inspected upon receipt. Returns not meeting these criteria will be rejected and returned to you.

Items Not Accepted for Return

• Animal crates and cages
• Sale items
• Customized items
• Food products
• Items shipped outside the UAE

Return Shipping Fees

Original delivery charges are non-refundable.

Customers are responsible for return shipping costs.

Petz.ae can arrange return pickup for AED 30, deducted from your refund.

How to Request a Return

woof@petz.ae within of delivery, providing:

Reason for Return

Return Number. (Returns without a Return Number will not be processed.)

(Returns are processed within 7 working days upon receipt.)

Refund Policy

Approved refunds will be processed as follows:

Cash Payments: Refund issued as store credit within 3 working days.

Credit/Debit Card Payments: Refund credited to original payment method within 10-45 days, depending on your bank.

Order Cancellation Policy

Orders may be cancelled any time before dispatch. Once dispatched, cancellation is not possible. Refunds for cancelled orders will be issued via your original payment method.

For further assistance, please contact: woof@petz.ae