The Innocent Hound Gourmet Chicken Hotpot Dry Dog Food

The Innocent Hound Air-Dried Gourmet Chicken Hotpot with Carrot & Thyme Puppy & Adult Dry Dog Food

Product Description:

Indulge Your Dog with Premium Nutrition

Discover The Innocent Hound Air-Dried Gourmet Chicken Hotpot, a premium single-protein complete food designed for dogs and puppies aged 8 weeks and older. This meticulously crafted meal combines high-quality minced chicken with nutritious vegetables and herbs, ensuring a delicious and healthy diet for your pet.

Key Features:

• Single Protein Source: Made with minced chicken, offering a highly digestible and tasty protein.
• Grain-Free: Ideal for dogs with grain sensitivities.
• Prebiotic Support: Contains chicory root to aid healthy digestion.
• Natural Ingredients: Enriched with vegetables and herbs for enhanced flavor and nutrients.
• Unique Drying Process: Not cooked or highly processed, gently dried over up to 5 days to maintain nutritional integrity.
• Long-Lasting Freshness: Can be stored at room temperature and stays fresh for up to 8 weeks once opened.

Product Details:

Brand: The Innocent Hound
Sizes: 1.5kg and 3kg
Pet Life Stages: Puppy and Adult
Breed Recommendation: All Breeds
Food Type: Dry Dog Food

Instructions:

How to Transition:

• Day 1 - 3: Introduce Fresh Pressed™ as a treat, gradually increasing the amount given (no more than 10% of daily amount). Adjust old food accordingly.
• Day 4 - 6: Swap breakfast to Fresh Pressed™, half of daily allowance. Continue old food for the evening meal.
• Day 7: Feed 100% Fresh Pressed™. For dogs with sensitive tummies, extend each stage of the transition period.

Feeding Tips:

• Always provide fresh water.
• Store in a cool, dry place.
• Monitor your dog's digestion and adjust feeding amounts as necessary.

Storage:

• Store in a cool, dry place.
• The packaging is 100% recyclable and includes resealable pouches to keep the food fresh.

Ingredients:

Fresh and Nutritious:

• Chicken (70%)
• Dried sweet potato (12.5%)
• Rapeseed glycerine
• Dried potato
• Minerals
• Dried carrot (1%)
• Dried thyme (1%)
• Dried chicory root
• Fibre
• Beet pulp

Analytical Constituents/Analysis:

• Crude Protein: 19.5%
• Crude Fat: 9%
• Crude Fibre: 2.5%
• Crude Ash: 7.5%
• Moisture: 28%
• Calories: 271kcal/100g

Nutritional Additives (per kg):

Vitamins:

• Vitamin A: 19,512IU
• Vitamin D3: 976IU
• Vitamin E: 163mg
• Taurine: 1,057mg

Trace Elements:

• Zinc (as Zinc Sulphate Monohydrate): 73mg
• Iron (as Iron (II) Sulphate Monohydrate): 57mg
• Manganese (as Manganese Sulphate Monohydrate): 10.5mg
• Copper (as Copper (II) Sulphate Pentahydrate): 7mg
• Iodine (as Calcium Iodate Anhydrous): 1.6mg
• Selenium (as Sodium Selenite): 0.08mg

Amino Acids:

• DL-Methionine: 1,951mg

Feeding Instructions:

Introduce Gradually:

• Introduce the new food gradually over 4-5 days to avoid digestive upset.
• Always provide fresh water.

Optimal Storage:

• Store in a cool, dry place.
• The packaging is 100% recyclable, and the cardboard box contains two resealable pouches to keep the food fresh.

Delivery Policy

Dubai & Sharjah

FREE Delivery for orders AED 120 or above.

Orders under AED 120 will incur a AED 25 delivery fee.

Orders placed before 5 pm are delivered the next day (subject to stock availability).

Orders placed after 5 pm are delivered within two days.

Orders placed on Friday will be delivered on Monday.

Other Emirates

Deliveries require 1-3 working days (subject to stock availability).

Out-of-Stock Items

If items become unavailable, we will notify you promptly. You may:

Receive a refund via the original payment method.

Select an alternative product (price differences will be adjusted accordingly).

Exchange Policy

Exchanges are provided only for items with manufacturing defects or delivery damage. To request an exchange for the same product, please immediately contact us at woof@petz.ae with your order details.

Return Policy

Return Window

Returns must be requested within 1 day of receiving your delivery.

(Late return requests will not be accepted.)

Conditions for Returns

Items must:

Be unused, unopened, undamaged, and unaltered.

Include original packaging and tags.

Be accompanied by proof of purchase (invoice, receipt, or email confirmation).

Items will be inspected upon receipt. Returns not meeting these criteria will be rejected and returned to you.

Items Not Accepted for Return

• Animal crates and cages
• Sale items
• Customized items
• Food products
• Items shipped outside the UAE

Return Shipping Fees

Original delivery charges are non-refundable.

Customers are responsible for return shipping costs.

Petz.ae can arrange return pickup for AED 30, deducted from your refund.

How to Request a Return

woof@petz.ae within of delivery, providing:

Reason for Return

Return Number. (Returns without a Return Number will not be processed.)

(Returns are processed within 7 working days upon receipt.)

Refund Policy

Approved refunds will be processed as follows:

Cash Payments: Refund issued as store credit within 3 working days.

Credit/Debit Card Payments: Refund credited to original payment method within 10-45 days, depending on your bank.

Order Cancellation Policy

Orders may be cancelled any time before dispatch. Once dispatched, cancellation is not possible. Refunds for cancelled orders will be issued via your original payment method.

For further assistance, please contact: woof@petz.ae