Scruffs Classic Water Dog Bowl

Scruffs Classic Water Dog Bowl: Timeless Elegance, Modern Convenience

Embrace the perfect blend of timeless elegance and modern functionality with the Scruffs Classic Water Dog Bowl. As part of the Classic range, this water bowl features a heritage look with a modern twist, boasting contemporary colors that seamlessly complement modern interiors. The bowl is thoughtfully embossed with 'DRINK,' adding a charming touch to your dog's hydration station.

Key Features:

1. Timeless Heritage Look: The Classic range exudes a timeless, heritage-inspired appearance with a touch of nostalgia.

2. Embossed 'DRINK' Design: The water bowl is elegantly embossed with 'DRINK,' adding a decorative element to your dog's drinking area.

3. Pawprint Detail for Dual-use Bowls: Bowls designed for eating and drinking feature an embossed pawprint, providing a delightful touch.

4. Chip and Bite Resistant Stoneware: They are crafted from chip and bite-resistant stoneware, ensuring durability and long-lasting use.

5. Dishwasher and Microwave Safe: Conveniently dishwasher and microwave safe for easy cleaning and heating.

6. Designed for Comfortable Drinking: Specifically designed for dogs to drink comfortably. The high sides accommodate a dog's unique drinking style, where their tongues bend backward to scoop water into their mouths.

7. Heavy Stoneware to Prevent Movement: Made from heavy stoneware ceramic, preventing pets from moving the bowl around while drinking.

8. Thick Sides for Temperature Control: The thick sides of the bowl help keep the water cooler for a more extended period, ensuring freshness.

9. Ergonomic Finger Hold: Features an ergonomic finger hold for effortless serving and lifting, enhancing user-friendliness.

Material: Made from heavy stoneware ceramic to prevent pets from moving the bowl during drinking.

Washing Instructions: Dishwasher safe, providing convenient and easy cleaning.

Size Information: Dimensions: 15 x 15 x 9cm and Capacity: 1L - This dog water bowl is ideally suited for small to medium breeds of dogs.

Product Details:

• Brand: Scruffs
• Sizes: 1L 
• Pet Life Stages: Suitable for all Dog Breeds
• Type: Dog Water Bowl

Elevate your dog's hydration experience with the Scruffs Classic Water Dog Bowl—a perfect blend of classic charm and modern convenience.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.