نظام بسيط أكياس بلو الكريات العشب
Delivery Notice: During Ramadan, orders for Royal Canin, Catit, All For Paws, Beaphar, Flexi, JR Pet Products, Lintbells, and MPS must be placed by 2:00 PM to qualify for next-day delivery. Orders for all other brands must be placed by 11:00 PM for next-day delivery. Please note that next-day delivery is not available on Sundays.
Fuel your horse’s performance with Simple System Blue Bag Grass Pellets – the UAE’s #1 Timothy grass feed for elite stables and desert endurance champions. Grown in toxin-free European meadows and precision-dried for UAE climates, these 6mm pellets deliver summer-fresh nutrition year-round, combating Dubai’s forage challenges with pure, dust-free fiber.
Why UAE Stables Trust Blue Bag Pellets
🌾 Desert-Adapted Fiber
100% Timothy grass with naturally low sugar (10-12%) – prevents sand colic and heat stress, common in UAE pastures.
🏜️ Climate-Stable Nutrition
No additives or binders – safe for UAE’s sensitive thoroughbreds and endurance Arabs prone to allergies.
💧 Smart Soaking Tech
Absorbs 2.5x water weight – critical hydration boost during 45°C Dubai summers.
Tailored for UAE Equestrian Needs
- Endurance Horses: Slow-releasing energy for 120km Al Wathba races
- Show Jumpers: Lean muscle support without excitability
- Retired Horses: Easy-to-chew when soaked (ideal for aged teeth)
- Sand Colic Prevention: High fiber moves desert sand through gut
UAE Feeding Protocol
| Horse Type | Daily Dry Amount | Soaking Tip |
|---|---|---|
| 500kg Endurance | 2-3kg | Add electrolytes to water |
| 600kg Show Horse | 1.5-2kg | Mix with PuraBeet |
| Senior (20+ yrs) | 1-1.5kg | Soak 30 mins |
Transition Tip: Start with 100g/100kg body weight. Always provide UAE-grade hay alongside.
Premium Composition
Contents: 100% Dried Timothy Grass (3rd cut)
Typical Analysis: Protein 8-12% • Fiber 28-32% • Sugar 10-12%
Bag Size: 20kg (3-month supply for 1 horse)
🇦🇪 Stable Delivery Network
Free Dubai Delivery: Next-day to stables (orders >AED 100)
Climate-Controlled: Pallets stored <25°C
"In UAE's forage-scarce environment, Blue Bag Pellets provide consistent fiber without the dust and mold risks of imported hay. My endurance clients see 30% fewer gut issues during summer."
Dubai Stable Managers Ask:
Q: How does this compare to UAE local hay?
A: Lower sugar (12% vs. 18% in Rhodes grass) and zero dust – critical for respiratory health in desert climates.
Q: Can I use this as complete feed?
A: Always pair with 1.5% body weight in forage. Ideal with soaked alfalfa for UAE horses.
Q: Storage in high humidity?
A: Keep in original bag inside sealed container. Add silica packs during summer.
| بحجم |
20 كغ |
|---|
Shipping Policy
At Petz.ae, we deliver across the United Arab Emirates (UAE).
Shipping Area
We currently ship within the United Arab Emirates (UAE) only.
Delivery Fees & Free Delivery Thresholds
- Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
- Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.
Next Business Day Delivery
- Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
- Delivery window: 12:00 PM – 10:00 PM the next business day.
- Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.
Remote Area Delivery (AED 40 Fee)
Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:
- Abu Dhabi
- Al Ain
- Fujairah
- Gayathi
- Liwa
- Mirfa
- Zayed City
- Shahma
- Sweihan
- Dhaid
- Madam
- Hatta
- Umm Al Quwain
- Ras Al Khaimah
- Al Jeer
- Al Ghail
- Al Qir
- Ghalilah
- Modafanah (Oman border)
- Shuiab
- Thuban
- Markaniya
- Khatim
- Tarif
- Nahel
- Habshan
- Al Khazna
If you're unsure whether your location is classified as a remote area, please contact us before placing your order.
Tracking
Once your order is dispatched, you will receive a delivery notification and tracking details where available.
Exchange Policy
We only offer exchanges if an item has a manufacturing defect or arrives damaged.
To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.
Return & Refund Policy
We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.
Return Window (Same-Day of Delivery)
Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.
Request Deadline
Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.
Conditions for Returns
All returned products must be:
- Unused, undamaged, and unaltered
- In the original packaging
- Returned with all included parts and accessories (if applicable)
All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.
Items Not Eligible for Returns
The following products cannot be returned, exchanged, or refunded:
- Sale items / final sale items
- Food products
- Customized items
- Animal crates and cages
- Items shipped outside the UAE
Return Pickup & Fees
- Original shipping costs are non-refundable.
- Returns are handled via courier pickup/return shipping arranged by us (where available).
- A flat return pickup/return shipping fee of AED 20 applies.
If a return is approved, the AED 20 fee may be deducted from your refund where applicable.
How to Request a Return
- Email us: Send your request to woof@petz.ae on the same day of delivery.
- Include: Order number, reason for return, and product details (name, SKU, quantity).
- Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.
Refund Processing
Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.
- Cash payments: Store credit issued within 3 working days after approval.
- Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.
Order Cancellation
You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.
Contact
If you need help, email woof@petz.ae.