The Innocent Hound Gourmet Chicken Hotpot Dry Dog Food
Delivery Notice: Orders for Royal Canin, Catit, All For Paws, Beaphar, Flexi, JR Pet Products, Lintbells, and MPS must be placed by 4:30 pm for next-day delivery. For other brands, orders are until 11 pm for next-day delivery, except on Sundays.
The Innocent Hound Air-Dried Gourmet Chicken Hotpot with Carrot & Thyme Puppy & Adult Dry Dog Food
Product Description:
Indulge Your Dog with Premium Nutrition
Discover The Innocent Hound Air-Dried Gourmet Chicken Hotpot, a premium single-protein complete food designed for dogs and puppies aged 8 weeks and older. This meticulously crafted meal combines high-quality minced chicken with nutritious vegetables and herbs, ensuring a delicious and healthy diet for your pet.
Key Features:
- Single Protein Source: Made with minced chicken, offering a highly digestible and tasty protein.
- Grain-Free: Ideal for dogs with grain sensitivities.
- Prebiotic Support: Contains chicory root to aid healthy digestion.
- Natural Ingredients: Enriched with vegetables and herbs for enhanced flavor and nutrients.
- Unique Drying Process: Not cooked or highly processed, gently dried over up to 5 days to maintain nutritional integrity.
- Long-Lasting Freshness: Can be stored at room temperature and stays fresh for up to 8 weeks once opened.
Product Details:
Brand: The Innocent Hound
Sizes: 1.5kg and 3kg
Pet Life Stages: Puppy and Adult
Breed Recommendation: All Breeds
Food Type: Dry Dog Food
Instructions:
How to Transition:
- Day 1 - 3: Introduce Fresh Pressed™ as a treat, gradually increasing the amount given (no more than 10% of daily amount). Adjust old food accordingly.
- Day 4 - 6: Swap breakfast to Fresh Pressed™, half of daily allowance. Continue old food for the evening meal.
- Day 7: Feed 100% Fresh Pressed™. For dogs with sensitive tummies, extend each stage of the transition period.
Feeding Tips:
- Always provide fresh water.
- Store in a cool, dry place.
- Monitor your dog's digestion and adjust feeding amounts as necessary.
Storage:
- Store in a cool, dry place.
- The packaging is 100% recyclable and includes resealable pouches to keep the food fresh.
Ingredients:
Fresh and Nutritious:
- Chicken (70%)
- Dried sweet potato (12.5%)
- Rapeseed glycerine
- Dried potato
- Minerals
- Dried carrot (1%)
- Dried thyme (1%)
- Dried chicory root
- Fibre
- Beet pulp
Analytical Constituents/Analysis:
- Crude Protein: 19.5%
- Crude Fat: 9%
- Crude Fibre: 2.5%
- Crude Ash: 7.5%
- Moisture: 28%
- Calories: 271kcal/100g
Nutritional Additives (per kg):
Vitamins:
- Vitamin A: 19,512IU
- Vitamin D3: 976IU
- Vitamin E: 163mg
- Taurine: 1,057mg
Trace Elements:
- Zinc (as Zinc Sulphate Monohydrate): 73mg
- Iron (as Iron (II) Sulphate Monohydrate): 57mg
- Manganese (as Manganese Sulphate Monohydrate): 10.5mg
- Copper (as Copper (II) Sulphate Pentahydrate): 7mg
- Iodine (as Calcium Iodate Anhydrous): 1.6mg
- Selenium (as Sodium Selenite): 0.08mg
Amino Acids:
- DL-Methionine: 1,951mg
Feeding Instructions:
Introduce Gradually:
- Introduce the new food gradually over 4-5 days to avoid digestive upset.
- Always provide fresh water.
Optimal Storage:
- Store in a cool, dry place.
- The packaging is 100% recyclable, and the cardboard box contains two resealable pouches to keep the food fresh.
| Size |
1.5KG, 3KG |
|---|
Shipping Policy
At Petz.ae, we deliver across the United Arab Emirates (UAE).
Shipping Area
We currently ship within the United Arab Emirates (UAE) only.
Delivery Fees & Free Delivery Thresholds
- Dubai: Free delivery for orders above AED 120. Orders below AED 120: AED 20.
- Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.
Next Business Day Delivery
- Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
- Delivery window: 12:00 PM – 10:00 PM the next business day.
- Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.
Standard Delivery
- Within city limits: Up to 3 business days.
- Remote areas: Up to 5 business days.
Remote Area Delivery (AED 40 Fee)
Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:
- Abu Dhabi
- Al Ain
- Fujairah
- Gayathi
- Liwa
- Mirfa
- Zayed City
- Shahma
- Sweihan
- Dhaid
- Madam
- Hatta
- Umm Al Quwain
- Ras Al Khaimah
- Al Jeer
- Al Ghail
- Al Qir
- Ghalilah
- Modafanah (Oman border)
- Shuiab
- Thuban
- Markaniya
- Khatim
- Tarif
- Nahel
- Habshan
- Al Khazna
If you're unsure whether your location is classified as a remote area, please contact us before placing your order.
Tracking
Once your order is dispatched, you will receive a delivery notification and tracking details where available.
Exchange Policy
We only offer exchanges if an item has a manufacturing defect or arrives damaged.
To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.
Return & Refund Policy
We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.
Return Window (Same-Day of Delivery)
Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.
Request Deadline
Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.
Conditions for Returns
All returned products must be:
- Unused, undamaged, and unaltered
- In the original packaging
- Returned with all included parts and accessories (if applicable)
All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.
Items Not Eligible for Returns
The following products cannot be returned, exchanged, or refunded:
- Sale items / final sale items
- Food products
- Customized items
- Animal crates and cages
- Items shipped outside the UAE
Return Pickup & Fees
- Original shipping costs are non-refundable.
- Returns are handled via courier pickup/return shipping arranged by us (where available).
- A flat return pickup/return shipping fee of AED 20 applies.
If a return is approved, the AED 20 fee may be deducted from your refund where applicable.
How to Request a Return
- Email us: Send your request to woof@petz.ae on the same day of delivery.
- Include: Order number, reason for return, and product details (name, SKU, quantity).
- Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.
Refund Processing
Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.
- Cash payments: Store credit issued within 3 working days after approval.
- Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.
Order Cancellation
You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.
Contact
If you need help, email woof@petz.ae.