For Pet Lovers
FREE SHIPPING on orders above AED 100

Membership Benefits

VIP Petz is an exclusive rewards program on You earn points for every purchases you make on the website. The more points you earn, the more rewards you'll enjoy across your favorite pet brands.

How It Works




on what you spend


on what your pets love

Earn VIP Petz Points


Create an account = 50 Points

Place an Order

Shop & earn 5 Points = 1 AED

Instagram Follow

Follow us = 50 Points

Celebrate a Birthday

Add pet's birthday = 50 Points

Redeem VIP Petz Points

Redeem your VIP Petz points anytime, anywhere.

Order Discount

100 Stars = AED 5

Free Shipping

400 Stars = Next Day Delivery


Refer your friends, get AED 20 off!

Love shopping with us? Why not share the love, tell your friends about us and get rewarded! Here's how it works.

Share your link
with your friends

Your friend
makes a purchase

You get

Frequently Asked Questions

1. How do I join the rewards program?

You can join the rewards program by creating an account onΒ Click hereΒ to create an account.

2. Do my VIP Petz points expire?

VIP Petz points currently do not expire.

3. How do I redeem my VIP Petz points?

To redeem your VIP Petz points log in to your account. Then open the rewards panel by clicking the "Rewards" launcher, and go to the "Ways to redeem section".

4. How do I get my birthday VIP Petz points?

In order to get your VIP Petz points for your birthday, create an account, open the panel, and click on "ways to earn" and then "celebrate a birthday".

Enter in your or your pet's birthday.

Please note that birthdays must be entered at least 30 days in advance to be rewarded, and only 1 birthday reward is allowed per year.

5. What happens to my VIP Petz points if I return/cancel my order?

Earning VIP Petz points:

If you cancel, or return all or part of your order, the corresponding amount of VIP Petz points you earned from that order will be deducted from your VIP Petz points balance.

Redeeming VIP Petz points:

If you return or cancel an order that used one of the rewards that you redeemed with your VIP Petz points, the points will not automatically be added back to your account. Please reach out to us when/if this happens to you. We will add the points back into your account for you.

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