Kit Cat Freeze Bites Duck Cat Treats

Kit Cat Freeze Bites Duck Cat Treats - Premium Protein-Rich Snack, 15g

Product Description:

Kit Cat Freeze Bites Duck Cat Treats 15g are an ideal protein-rich snack for cats of all life stages. These treats are specially designed for picky eaters, cats with food allergies and stomach sensitivities, or those on a restricted diet.

These grain and gluten-free cat treats are made with 100% duck meat and contain no wheat, corn, soy, artificial preservatives, or other harmful ingredients. With only one ingredient, these treats are pure and natural, making them a healthy daily snack for your feline friend.

We gently steam and freeze-dry these treats to retain the nutrients and natural flavors. This unique process also makes the treats crunchy and delicious for your cat.

Key Features:

• 100% Duck Meat: Pure, natural, and single-ingredient treats with no harmful additives.
• Grain and Gluten-Free: Suitable for cats with food sensitivities or on restricted diets.
• Nutrient-Rich: Retains nutrients and natural flavors through gentle steaming and freeze-drying.
• Crunchy and Delicious: The unique freeze-drying process makes the treats crunchy, appealing to cats.
• Ideal for Picky Eaters: Designed to cater to cats with food allergies, sensitivities, or finicky eating habits.

Feeding Instructions:

Mix Kit Cat Freeze Bites Cat Treats with other nutritional food to meet your cat's dietary needs. These treats should be given as intermittent or supplemental feeding only.

After opening, refrigerate the unused portion for a maximum of two days. For cats over two months old, ensure they have access to fresh water regularly.

Storage:

Store Kit Cat Freeze Bites Cat Treats in a cool and dry place to maintain freshness and quality.

Product Details:

• Brand: Kit Cat
• Size: 15g
• Flavor: Duck
• Pet Life Stages: Over two months old
• Breed Recommendation: All Cat Breeds
• Type: Cat Treats

Treat your cat to the natural and delicious taste of Kit Cat Freeze Bites Duck Cat Treats – a premium, protein-rich snack that's perfect for maintaining a healthy diet.

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.