Scruffs Classic Cat & Small Pet Saucer

Scruffs Classic Cat Saucer: Timeless Elegance, Modern Convenience

Discover the essence of timeless elegance blended with modern functionality in the Scruffs Classic Pet Saucer. This classic range combines a heritage look with contemporary colors, ensuring it seamlessly fits into modern interiors. The feeding bowls are thoughtfully embossed with 'FOOD,' while the water bowls feature an elegant 'DRINK' embossing, creating a charming dining space for your pet.

Key Features:

1. Timeless Heritage Look: The Classic range boasts a timeless, heritage-inspired appearance with a touch of nostalgia.

2. Embossed Design for Added Charm: 'FOOD' and 'DRINK' embossed bowls add a charming and decorative element to your pet's dining area.

3. Pawprint Detail for Dual-use Bowls: Bowls designed for eating and drinking feature an embossed pawprint, adding a delightful touch.

4. Chip and Bite Resistant Stoneware: Crafted from chip and bite-resistant stoneware, ensuring durability and long-lasting use.

5. Dishwasher and Microwave Safe: Conveniently dishwasher and microwave safe for hassle-free cleaning and heating.

6. Whisker-Fatigue Prevention: With a height of just 3cm, the pet saucer helps prevent whisker fatigue in cats by allowing whiskers to avoid the bowl's walls when drinking.

7. Thick Sides for Temperature Control: Designed with thick sides to keep the contents more relaxed for a more extended period, maintaining freshness.

8. Ergonomic Finger Hold: Features an ergonomic finger hold for effortless serving and lifting, enhancing user-friendliness.

9. Versatile Use: Ideally suited for cats, small pets, and reptiles, providing a versatile dining solution.

Material: Made from heavy stoneware ceramic to prevent pets from moving the saucer during feeding.

Washing Instructions: Dishwasher safe, ensuring convenient and easy cleaning.

Size Information:

• Dimensions: 13 x 13 x 3cm
• Capacity: 0.2L

Product Details:

• Brand: Scruffs
• Sizes: 13cm
• Pet Life Stages: Suitable for all Cat Breeds
• Type: Pet Saucer

Elevate your pet's dining experience with the Scruffs Classic Pet Saucer—a perfect blend of classic charm and modern convenience. 

Shipping Policy

At Petz.ae, we deliver across the United Arab Emirates (UAE).

Shipping Area

We currently ship within the United Arab Emirates (UAE) only.

Delivery Fees & Free Delivery Thresholds

• Dubai: Free delivery for orders above AED 100. Orders below AED 120: AED 20.
• Rest of UAE: Free delivery for orders above AED 350. Orders below AED 350: AED 20.

Next Business Day Delivery

• Order cut-off: Before 4:30 PM UAE time (Monday to Friday).
• Delivery window: 12:00 PM – 10:00 PM the next business day.
• Weekend handling: Orders placed on Friday or Saturday are delivered on Monday.

Remote Area Delivery (AED 40 Fee)

Deliveries to the following areas may take up to 5 business days and are subject to a AED 40 delivery fee:

• Abu Dhabi
• Al Ain
• Fujairah
• Gayathi
• Liwa
• Mirfa
• Zayed City
• Shahma
• Sweihan
• Dhaid
• Madam
• Hatta
• Umm Al Quwain
• Ras Al Khaimah
• Al Jeer
• Al Ghail
• Al Qir
• Ghalilah
• Modafanah (Oman border)
• Shuiab
• Thuban
• Markaniya
• Khatim
• Tarif
• Nahel
• Habshan
• Al Khazna

If you're unsure whether your location is classified as a remote area, please contact us before placing your order.

Tracking

Once your order is dispatched, you will receive a delivery notification and tracking details where available.

Exchange Policy

We only offer exchanges if an item has a manufacturing defect or arrives damaged.

To request an exchange for the same product, email woof@petz.ae with your order details and clear photos of the issue.

Return & Refund Policy

We aim to deliver products you’ll love. If you’re not satisfied, please review the return rules below before submitting a request.

Return Window (Same-Day of Delivery)

Returns are accepted on the same day your order is delivered only. After this period, returns, exchanges, and refunds will not be accepted.

Request Deadline

Return requests must be submitted on the same day of delivery. Email woof@petz.ae with your order details.

Conditions for Returns

All returned products must be:

• Unused, undamaged, and unaltered
• In the original packaging
• Returned with all included parts and accessories (if applicable)

All returns are inspected upon receipt. Items that do not meet these conditions are not eligible for a refund and may be returned to the sender.

Items Not Eligible for Returns

The following products cannot be returned, exchanged, or refunded:

• Sale items / final sale items
• Food products
• Customized items
• Animal crates and cages
• Items shipped outside the UAE

Return Pickup & Fees

• Original shipping costs are non-refundable.
• Returns are handled via courier pickup/return shipping arranged by us (where available).
• A flat return pickup/return shipping fee of AED 20 applies.

If a return is approved, the AED 20 fee may be deducted from your refund where applicable.

How to Request a Return

1. Email us: Send your request to woof@petz.ae on the same day of delivery.
2. Include: Order number, reason for return, and product details (name, SKU, quantity).
3. Return authorization: If approved, we will confirm the return and the pickup/return shipping process. Requests outside the same-day window will not be processed.

Refund Processing

Once we receive and inspect the returned item(s), we’ll confirm whether the return is approved.

• Cash payments: Store credit issued within 3 working days after approval.
• Credit/Debit card payments: Refund issued to the original card within 10 to 45 days, depending on your bank’s processing timelines.

Order Cancellation

You may cancel your order at any time before it is dispatched. After dispatch, cancellations are no longer possible.

Contact

If you need help, email woof@petz.ae.